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INNOVATION METHODOLOGY

Through our innovation methodology we help public organizations find the solutions to their core problems.

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All public organizations have fundamental problems that are essential to solve. Not just everyday challenges, but real problems. This is why we have collected a list of recognized innovation, change and impact measurement methods in one systematic methodology. The systematic methodology is built around three phases, called laboratories:

Core Lab:Through strategic management we define the problem and frame set the innovation.
Trusted User Lab:Innovative service design process with citizens and employees, where we develop and test solutions.
Scale Lab:Selected solutions are tested on a larger scale and improved before they are implemented in full scale.

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Methodology

The Principles behind our methodology

It is not easy to create new, successful public solutions. Therefore, our methodology builds on five principles that help you find new good solutions:

  1. Identifying problems before finding solutions
    We need to identify and agree on where the problem lies before we can find good solutions
  2. Quick actions quickly reveal errors
    It is a matter of quickly trying out solutions with the users, to avoid spending resources on something that will never become reality
  3. The radical has to be a part of everyday life
    We have to dare asking radical questions in all of our projects to find the best solutions
  4. Always trust the citizens
    If the solutions do not provide value to the citizens, they will never provide value for anyone.
  5. Think real from the beginning
    Innovation has to work out in the world. It is essential to think about implementation and scale from the very beginning
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Tools that will aid you with systematic innovation in everyday life

The Methodology is actively used in all of our projects. We use it ourselves when we design new solutions in cooperation with customers. Municipalities and organizations that have been introduced to the methodology use it independently to bring greater systematics into their work with innovation internally in their organizations.

An essential part of the methodology is the range of concrete tools used in the process of identifying a problem for a scalable solution. The tools help planning, facilitating, collecting and reporting.

See an example of the different types of tools here:

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Contact

If you would like to be better at working with systematic innovation and finding solutions to core issues, please contact Rasmus.

Rasmus Balder Holmgaard Larsen
Rasmus Balder Holmgaard Larsen
Head of Design and Methodology
Rasmus@publicintelligence.dk
+45 3070 8852